Shipping Information
We are committed to delivering your orders as quickly and efficiently as possible. Please read the details below to understand how shipping works on our platform.
🚚 Order Processing
- All orders are processed within 1 to 2 business days (Monday–Saturday).
- Orders placed before 2:00 PM IST are typically processed the same day.
- You will receive an order confirmation email after placing your order and a shipping confirmation email with tracking details once it’s dispatched.
📦 Shipping Methods & Delivery Estimates
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Free on orders over ₹999 ₹49 for orders below ₹999 |
| Express Shipping | 2–3 business days | ₹149 |
| Same-Day / Overnight | 1 business day (Selected PINs only) | ₹299 |
Note: Delivery times are estimates and may vary based on your location and order volume.
🌍 Serviceable Locations
We currently ship across all major cities and towns in India. Remote or rural locations may have slightly extended delivery timelines.
Unfortunately, we do not offer international shipping at this time.
🤝 Our Courier Partners
We work with trusted delivery partners to ensure your packages reach you safely and on time:
- Delhivery
- Bluedart
- DTDC
- Ekart Logistics
- India Post (for remote areas)
Tracking details are provided via email and SMS after your order is shipped.
🔁 Failed Deliveries
If a delivery attempt fails:
- The courier will attempt delivery up to 3 times.
- If unreachable or undelivered, the package will be returned to us.
- We will contact you to re-confirm the shipping address or issue a refund.
📬 Shipping Delays
Shipping may be delayed due to:
- Public holidays or weekends
- Weather conditions (rain, floods, etc.)
- Lockdowns or transport restrictions
- Courier partner disruptions
We always strive to minimize delays and keep you informed via email or SMS.
📦 Packaging & Safety
Your order is carefully packed using tamper-proof, eco-friendly packaging. Fragile items are bubble-wrapped and double-boxed for safety.
📄 Custom Instructions
Need specific delivery instructions (e.g., “Leave at security”, “Call before delivery”)?
Please mention them in the “Order Notes” section during checkout.
❓ Frequently Asked Questions
Q: Can I change my shipping address after placing the order?
A: Yes, if your order hasn’t shipped yet. Contact support as soon as possible.
Q: How do I track my order?
A: A tracking link will be emailed to you once your order is shipped.
Q: What if my package is damaged or missing items?
A: Please email us within 48 hours of delivery with photos. We will investigate and assist with replacements or refunds.
🛎️ Need Help?
Still have questions? Our customer support team is happy to help!
📧 Email: ahirpiyush453@gmail.com
📞 Call/WhatsApp: +91-8128835467 (Mon–Sat, 10 AM – 6 PM)